1.
Journal of Electronic Resources Librarianship
; 34(1):64-74, 2022.
Article
in English
| ProQuest Central | ID: covidwho-1830436
ABSTRACT
Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected e-resources workflows and interdepartmental collaboration in two academic libraries, and how these experiences will have an effect in improving their organizational cultures and the patron experience moving forward.